Frequently Asked Questions
Payments
We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover).
Anything to do with refunds will depend on the payment gateway we use, which is owned by Paypal. Generally, funds should be available within a couple of business days.
Returns
We offer free returns within 30 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.
Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
Orders take 1 to 2 days to process and usually arrive in 10 to 14 days.
We ship all over the European Union and in general all over the world.
You can do it in the order tracking link at the top of the store and if this option is not possible contact us at this email:klapklopcl@gmail.com
You can contact us through this e-mail address:klapklopcl@gmail.com
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.